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'Amend timing of notifications' has been merged into this idea

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Location based email notification timing

All email notifications are sent out based on GMT which means in some time zones clients get those in the middle of the night which is not convenient. Can you please adjust the way they're sent to be based on time zones

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AdminUserVoice Admin (Admin, Dext) shared this idea  ·   ·  Report…  ·  Admin →
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  • Gary Mills commented  ·   ·  Report

    Hi,

    I would like to suggest a feature where by users can determine the time at which certain notifications are received.

    I always receive a 'Summary of Account Activity emails between midnight and 1am - a very inconvenient time with the alerts always disturbing my sleep. I have to leave my phone on and not muted, so I find these Dext emails particularly frustrating.

    So, it would be useful if your customers could schedule the receipt of these emails. Having looked at your resources and spoken to your help colleagues I note that this feature is not currently supported.

    Is this something you are working or would consider? If so, when might this come into use?

    Thanks in advance for your assistance with this matter.

  • Mark Brown commented  ·   ·  Report

    Can you please either advise how to amend or for you to change the timing of notifications via email. I am receiving DEXT email notifications at or around midnight which is somewhat frustrating. I will be extremely happy for emails and or notifications to be scheduled during normal working hours.

    Kind Regards
    An extremely tired Customer