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  1. Several software providers issue both an invoice and a receipt for the same cost. The documents are identical apart from being labelled either 'invoice' or 'receipt.' Can these be automatically merged since they are duplicates?

    44 votes

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  2. Currently you cannot edit VAT rates and classes in the approvals section. Therefore if these need updating, you have to reject the invoice and send it back to the inbox to adjust, which is very time consuming. It would be great if there were the options to edit more categories in the approvals section.

    72 votes

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  3. It should be possible to specify which other users' documents a given user can view/manage (as opposed to the current "all or nothing" setup).

    Let me give you a concrete example. Let’s say I have the following users in my Dext account:
    - Payables – Department A
    - Payables – Department B
    - Payables – Administration
    - User 1 – Director of Department A
    - User 2 – Director of Department B
    - User 3 – Accounting Technician
    - User 4 – Administrative Assistant

    I’d like the permissions to be as follows:

    • User 1: can submit/view their own expenses plus…
    47 votes

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  4. It would be really helpful to have the option to attach fuel receipts to mileage expense claims. This is mainly for VAT purposes—HMRC requires fuel receipts as evidence when reclaiming VAT on mileage, so being able to upload or link them directly to the mileage claim would make things much easier.

    Right now, you cannot attach fuel receipts as a back up for the VAT reclaim. You can only add it as a separate line with the full receipt value and then adjust it once it has been processed into the accounting software. As this is not very convenient, we…

    35 votes

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  5. Would be great to be able to add additional columns on the Approvals Tab - similar to what is available on the 'Inbox' tab. Would make reviewing correct allocations of costs much quicker.

    12 votes

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  6. Ecom business, we use Dext to Xero, and receive circa 30 supplier stock invoices every day. Experience has shown we can not trust supplier invoices to be at our agreed prices etc so we need to validate each one, which is very labour intensive. It would be a huge improvement if the Dext PO matching feature could be enhanced to enable automated bill importing to Xero when the Supplier, PO ref and Value all agree. This would automate the import of 80% of our invoices, leaving a small number needing manual intervention.

    31 votes

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  7. Love the new mileage feature but have a client who uses a reduced rate for mileage claims rather than the standard 45p would be really useful to be able to enter the mileage rate manually. Please Dext

    85 votes

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  8. For cost approvals, it would be good for approvers to see the archive of what they've approved, even when another user has submitted them, without the approver being given access to see all items

    60 votes

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  9. A comprehensive audit trail report for your auditors. a way to export a single report that includes all audit trail information like approval details, approver names, and approval dates across all invoices.
    Currently the audit trail data showing who approved each invoice and when is only available by checking individual items' History tabs in Workflow History - it can't be compiled into one exportable report format.

    8 votes

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  10. The Mileage section in the UK only permits 'Car' and 'Van'. Motorcycle, Bicycle and walking are all valid claims, yet are not listed. Can you make this happen?

    6 votes

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  11. manual assignment for approval not on a workflow

    81 votes

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  12. The ability to rename document based on the contents of bills. Fo example, once a a bill has been published, this will be renamed based on contact name, date and amount (ex. Adobe010120255000). This feature helps us easily identify the document once we download, instead of naming this as I guess the document reference number in Dext.

    5 votes

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  13. We have more than 1 person and a lot of handing over in our processes rather than 1 person doing the work and 1 person reviewing it. We have people doing different parts of the process but we would like it if we could have them on the same workflow. It would be good to be able to send a workflow for review without having all the checks done.

    16 votes

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  14. Save "favorite" or "frequent" destinations so you don't have to type them in each new claim.

    13 votes

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  15. Enable the app to run as a service so we could have this on a server and working even if nobody is signed in.

    11 votes

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  16. The accountants and owners need to see the approval status in QuickBooks as they do not use Dext. Currently this information does not transfer to QuickBooks and QuickBooks online has a spot for approval status. They should be able to open a bill in QB and see that it has been approved without any additional documentation.

    21 votes

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  17. Additionally, extraction of bank & contact details would ensure that if suppliers change these then RB picks it up to ensure they're correctly paid.

    Another client: it would be great if bank account details can also be extracted from invoices, stored within Receipt Bank and then are available for extract via csv. A very timesaving development....

    163 votes

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  18. Is there a way to close periods/dates in Dext so that they cannot be used to prepare new expense claims?

    10 votes

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  19. When I’m searching in Dext in Archives or Current expenses, every time you click on a transaction and then close it, Dext goes back to the top of the latest input – and then you need to scroll all the way back again to get where you were. This can be very frustrating and a fix for it would be great!

    40 votes

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  20. In the mileage feature to claim back Government official rates - you are missing the second rate for company cars that are electric. Home charging is 0.07p, but from a public charger it is 0.14p. Can you update your software to show this.

    3 votes

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