Flag on Batch
I am writing to bring to your attention an issue we are currently facing with our document upload process. Specifically, we have observed that there is no batch number assigned to either bulk uploads or single uploads. As a result, we are unable to flag invoices or add important notes (such as payment status or cost type) to facilitate their processing.
This lack of functionality has made it challenging for us to efficiently process invoices from our inbox. Since not all invoices contain relevant flags or comments, our team members find it difficult to quickly identify and prioritize tasks.
To address this issue, we propose implementing a batch numbering system and adding a comment functionality to our document upload process. This enhancement would allow us to easily flag invoices with relevant information, making it simpler for our team to process them efficiently.
It's worth noting that we have one client user who solely scans invoices and another user responsible for reviewing and processing them. Unfortunately, the scanning user does not currently have any functionality to flag or add comments that would be relevant to the processing user.