Identify duplicate invoice numbers
t would be really useful if Dext was able to flag duplicate invoice numbers (like Xero can).
Obviously Dext will merge duplicate invoices which have the same supplier name, total amount, invoice number, etc. But if there’s a reissued invoice for example which has the same invoice number but a different amount, there’s a risk that this will be pushed through twice given Dext will not merge / reject the invoice as a duplicate invoice.
Xero has a warning that tells the user that the invoice number already exists and it would be really handy if this could also be developed in Dext.
Jack McCarron
shared this idea
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Shannon McMonigal
commented
Yup! I've just paid a supplier twice as a result of this exact example. Thankfully they reached out & we had other bills we could allocate the payment to, but could be a costly failure!
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Chuck Mak
commented
Yes, sometimes suppliers send an amended invoice into Dext and of course it won't be picked up as a duplicate as the amount has changed. Heaps of double payments made for some clients.
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Lu
commented
It would be extremely helpful if Dext can flag duplicate invoices based on invoice numbers to reduce the risk of paying suppliers twice.