A lot of our clients travel by train and we are finding that there are a lot of items being flagged as duplicates which are not. e.g. they buy 2 singles for the same day separately because its cheaper. We have removed any auto-merging and manually review them all now. It has left some clients concerned about what may have been merged previously so we are going back through old records. If you could include the date of the journey and to and from, single or return it would be really helpful to check for missing items and give our clients confidence that Dext works.