Settings and activity
9 results found
-
3 votesLyn-Maree Fredericks supported this idea ·
-
6 votesLyn-Maree Fredericks supported this idea ·
-
6 votesLyn-Maree Fredericks supported this idea ·
-
13 votes
An error occurred while saving the comment Lyn-Maree Fredericks supported this idea · -
80 votes
We are reviewing how to make this better, thanks for the feedback
An error occurred while saving the comment Lyn-Maree Fredericks commentedHave the messaging feature on computers as well as the app. Our business works best to process invoices in Dext on a computer, but unfortunately the messaging feature doesn't work for staff members.
Lyn-Maree Fredericks supported this idea · -
17 votesLyn-Maree Fredericks supported this idea ·
-
31 votesLyn-Maree Fredericks supported this idea ·
-
83 votes
-
128 votesLyn-Maree Fredericks supported this idea ·
It would be good for Dext to accept duplicate invoices, but once in Dext have it notify that there is a duplicate.
Our staff email invoices to Dext and then later that week or the next processed the invoice in Dext for the accounting team.
What we have found is when Dext has picked up information in the email body, but not the invoice, we later try to send the invoice and can't work out why Dext won't except it. We scramble our brains to realise that the incorrect item is in Dext instead of the correct invoice we want. We find when this happens that more often than not the invoice is completely missed and we receive overdue notices, but it also time consuming working out why it didn't upload.
We would greatly appreciate having Dext accept both invoices but highlighting that they have duplicated invoice numbers.