Settings and activity
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45 votes
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Samy Griffit
supported this idea
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40 votes
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Samy Griffit
commented
For privacy reasons, staff don’t need to see the customer list when submitting documents from the mobile app. Being able to hide fields that aren’t required would be very helpful. Especially when supplier rules are applied.
This limitation adds unnecessary steps and makes it harder for partners to roll out mobile submissions to staff.
Some clients don’t upload documents on a regular schedule, and with a diverse client base, staff aren’t always logged into or actively monitoring Dext.
It would be helpful to have configurable email notifications to let practice users know when new documents are submitted, so they can process them sooner and keep workflows moving.