Item Messaging available on SMB plans
We need the ability to use Item Messaging feature with our employees on the direct SMB plans as it would save us so much time and effort.
vasilena.petrova
shared this idea
We will look to enable this
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Evan Baillie
commented
I think that business accounts should absolutely have the feature that allows an accountant to message the person that submits an document to ask questions. For example, I had a sales manager submit a non-descriptive invoice with no description added to the upload. I don't know how to code the invoice as there is no description. I would like to be able to send a message through DEXT on this item so that he is notified that I need more detail. Currently I have to go through external email and then go back into the document. When this scales to multiple issues, with multiple employees it becomes difficult to track.
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Timothy Drew
commented
When a user adds and image which is incomplete, I need the ability to email or message that user that it needs rectifying.