Default Duplicate Settings
The default duplicate setting can be changed from "Automatic" to "Review" as the "Automatic" mode results in items getting deleted and users getting confused as to where their items have gone, thusly contacting us to find the missing items and explain why they got deleted. Additionally, this can result in non-duplicate items being deleted since the criteria are met, even though the items in question are different.
Most of the users and accountants prefer to be notified of potential duplicates before they get removed so they can review them and then decide what to do with any duplicates.
This would save the Problem Solving Team lots of time and reduce the number of tickets we receive for missing items.
Pavel Velkov
shared this idea
Thanks for the feedback we will reassess the defaults