Can we have the messages going to mobile number of the user so it comes as an alert on their phone, most of our users e-mail in receipts and only ever open the app to take a picture for submission, they are not active on the app on a daily basis and have no idea the bookkeepers are waiting for a response, often for weeks casusing huge delays. Failing that if it went to their e-mail it would be checked more readily rather than relaying on them opening the app, if they have staff processing paperwork the decision makers are less likely to be on the app daily.

I feel like an alert is needed. I didn't even notice I had a message. It would be a great tool if it worked.