The message feature should be available for all admin users to initiate a message, not just bookkeeper to client. In our situation it would be extremely beneficial as the processing of expense reports is split between us and the client

I was really disappointed to learn the messaging and paperwork request functions currently only work via mobile app notifications. Most of my clients (non-profit/charity/arts&culture sector) don't have work phones and don't want work apps on their personal phones. This means I can't take advantage of these features at all, which were a major selling point of the software for me (particularly paperwork request).

My primary client has an office manager whom I work with and she is responsible for communicating with the staff. The mobile app is not as efficient as the desktop version for the work the office manager does. It would be extremely helpful for not only this client, but future clients to allow a manager to access the "messages" tab in the desktop version just like I do.

Messaging and paperwork request feature available on the web browser for clients

The Customer would like to see the option for Item Messaging for Admin users in PPC accounts so they can also send such messages to users.

I would like to be able to send a notification message to a user through the web, not just if they have the mobile-app.