Feedback for AI extractions and suggested descriptions
Most of the time information extracted from invoices is correct but it would be useful to flag when the AI gets it wrong so improvements can be made. Google offers a "feedback on these results" feature and Dext should too.
Examples of the AI extraction getting it wrong seen this week:
1. Invoices marked as duplicates when they are unique invoices and should be processed
2. Suggested descriptions which are incorrect
3. Extracted supplier name incorrect (matching neither company name or bank account holder)
4. Credit notes are not identified and processed as invoices
5. Invoice number not identified and order reference extracted as invoice number
Bryony Stocks
shared this idea
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Tom Earp
commented
Yes this would be really useful. The extraction engine makes the same mistakes over and over and there doesn't seem to be any way to report it or make it learn for the future.
Some examples:
A monthly invoice for Apple iCloud storage that literally has the words "Apple Distribution International Ltd" in the footer. I have a supplier account with the exact same name, and it ignores it and tries to create a new "Apple" supplier account every time.
Invoices for Premier Inn hotels. Again, in the footer the words "Whitbread Group PLC" which matches an existing supplier account gets completely ignored and it repeatedly tries to create a new "Premier Inn" supplier account which is not needed.