Could you consider adding a holding zone (a kind of "purgatory" area) within the Supplier Statements section for incoming statements to be reviewed before extraction or archiving?

They could then facilitate the use of a dedicated email address (e.g., company@statementholdingzone.dext.cc) for receiving supplier statements. From this holding area, the accountant could then choose to:
• Send to archive – for simple statements such as single-payment summaries, or
• Send for extraction – for multi-invoice statements that need matching.

This would not only improve workflow and accuracy but also address the issue of statement email allocation and the additional processing charge. Firms could decide which statements warrant extraction (and therefore a credit charge) while keeping the rest stored neatly in the archive for reference.

It would really help me out, and I'm sure it would help many others.