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  1. Hello Dext Product Team,

    I hope you’re doing well. Our firm has been using Dext extensively to process and manage supplier invoices and related documentation. Overall, we’ve found the platform invaluable for streamlining our accounts payable workflow, but I’d like to suggest a feature that would further enhance its efficiency and accuracy:

    Current Challenge
    Packing slips and cost bills arrive separately: We receive PDFs of packing slips (proof of delivery) and supplier cost bills as distinct documents.

    Manual matching: At present, our team must manually identify which packing slip corresponds to each cost bill—often by comparing invoice dates, purchase order…

    2 votes

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    Hello everyone,


    Dext AI Assist is now live and ready to use. It helps automate more of the bookkeeping work you already do in Dext:

    • Automatically apply the correct VAT treatment to documents
    • Categorise documents using context, beyond supplier rules
    • Reduce repetitive data corrections
    • Keep you fully in control of what automation is applied


    AI Assist can also support your workflow for matching bills and packing slips by scanning line items and other item details, then applying a specific coloured flag for your review.


    We’d encourage you to give it a try and see how it fits into your workflow. A good place to start is this section of our Help Centre:


    • https://help.dext.com/en/collections/1204759-dext-ai-assist


    The Dext Team

  2. I propose adding a WhatsApp-based submission method to Dext, allowing clients to send documents directly to a dedicated Dext WhatsApp number within a group chat. This group chat would include the client, their accountant/bookkeeper, and the Dext WhatsApp number. Documents sent to the group would be automatically received and processed by Dext’s system.

    Feature Details:

    Dedicated Dext WhatsApp Number: Dext provides a verified WhatsApp Business number for document submissions.

    Group Chat Setup: Clients and their accountants create a WhatsApp group including the Dext number.

    Document Submission: Clients send documents (e.g., receipts, invoices in PDF, image, or other supported formats) to…

    1 vote

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    Hi everyone,

    Thanks for your feedback!

    You can now submit documents via WhatsApp. For more information on how the integration works, please refer to this Help Centre article:

    https://help.dext.com/en/articles/402584-adding-documents-via-whatsapp

    All the best,

    The Dext Product Team

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