If something is emailed directly to dext, and for whatever reason (file type or size for example) it is not accepted by Dext, we get no notification that an upload has been attempted and failed. As a result we have had to request our suppliers to email to our company AP address, and we have to drag and drop across to ensure our data is complete. Can we have a report of attempted and failed items sent to the dext emails with enough detail for us to identify the source?
If something is emailed directly to dext, and for whatever reason (file type or size for example) it is not accepted by Dext, we get no notification that an upload has been attempted and failed. As a result we have had to request our suppliers to email to our company AP address, and we have to drag and drop across to ensure our data is complete. Can we have a report of attempted and failed items sent to the dext emails with enough detail for us to identify the source?