I often forward invoices/receipts to dext by email. Dext often thinks they are duplicates if they are the same value and rejects them. I don't know this has happened until I get an email from finance at the start of the month by which time everything else has been published so it takes ages to figure out which one is missing. This causes everyone more work.
Could the system put these in a folder highlighting them to be reviewed. I know that you can see them in submission history, but with no notification they have been rejected you don't know to look there.
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I often forward invoices/receipts to dext by email. Dext often thinks they are duplicates if they are the same value and rejects them. I don't know this has happened until I get an email from finance at the start of the month by which time everything else has been published so it takes ages to figure out which one is missing. This causes everyone more work.
Could the system put these in a folder highlighting them to be reviewed. I know that you can see them in submission history, but with no notification they have been rejected you don't know to look there.