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  1. Currently, when Dext is connected to QuickBooks Online (QBO), all transactions published from Dext are recorded in the QBO Audit Log under the user who originally established the connection — regardless of who actually performed the publishing within Dext. This creates a significant issue for audit trails and accountability.

    For example, if an external accountant sets up the Dext–QBO integration, but the client processes and publishes all transactions thereafter, the QBO Audit Log will incorrectly show the accountant as having posted every transaction from Dext (and the audit log does not say this came from Dext, so makes it look…

    1 vote

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  2. It would be helpful when you are adding split line items to a supplier settings if you could view an invoice at the same time, i.e I had a new supplier invoice and wanted to add regular split amounts but as there are multiple lines I cannot remember all the figures that needed to be in each line. If I could view the invoice then I could have added the line items alot quicker and easier rather than having to write down the figures and enter them.

    1 vote

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  3. If there invoices missing in both Xero and Dext, please can you just allow us to upload those missing invoices straight from the statement in Dext.

    There could be tickboxes next to each invoice line which we can tick and then hit an 'upload' button to send them to Xero.

    1 vote

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  4. Use uploaded bank statements to assign a payment date to transactions (rather than posting the payment date as the same date the invoice was raised). This would work for software which does not support bank reconciliation. As Dext already suggests correlating transactions on the bank statement, this could be extended to posting payment dates.

    1 vote

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  5. With secondary tax extraction enabled, two tax lines are present if the document is in home currency. When the currency is switched to foreign currency, that option disappears. There are many vendors that invoice in USD but charge Canadian taxes and we still need the two tax lines on foreign currency documents.

    2 votes

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  6. We have received a response from the Dext team stating that the HMRC submission feature for MTD-IT submissions is available only to clients who are set up as Business Admin users. This feature is not accessible to clients who are assigned Standard User roles.
    As a practice, we have added our client as a Standard User. Changing their role to a Business Admin user could expose us to certain risks, such as the potential deletion of important data. Additionally, it would allow access to features like line extraction, supplier statement extraction, and other functionalities that incur additional charges to the…

    1 vote

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  7. When creating and changing approval workflows, there needs to be some sort of audit trail where you can see who made changes and when

    1 vote

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  8. Accountants do not have access to clients’ bank account so clients should be able to add their own bank accounts directly. However, this access must be limited to prevent clients from carrying out any further bank-related actions.

    In particular, clients should not be able to match bank transactions to invoices, costs, or perform any reconciliation activities, as this remains the responsibility of the accountant.

    So, could you consider one of the following options, please:
    Updating the standard user role to allow clients to add bank accounts only, without granting any additional bank-related permissions; or
    Creating a new user type with…

    2 votes

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  9. When accessing Bank > Transactions with multiple accounts connected, the system always defaults to the same account and reverts to it after navigating away. It'd be great to either have the ability to set a default bank account, or for the system to remember the last selected account across sessions.

    In our case, it auto selects our international account whilst the transaction bank account with the payment cards should be defaulted to instead.

    3 votes

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  10. Ability to set multi coded contacts based on contact name e.g. Amazon always varies so I don't want to see anything from that supplier any more.

    1 vote

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  11. When a client says, following a "Request for Paperwork", that the Paperwork is "Unavailable", then the category should automatically be set to "Personal" (and a warning could be given to the client to this effect).

    1 vote

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  12. Can we turn off users seeing an invoice awaiting approval if there are still approvers that need to approve before it gets to their turn to approve. Our less tech savvy boss is getting very frustrated that he gets a list of invoices awaiting approval through on his phone app but they are still awaiting the first approver to approve.

    3 votes

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  13. when we have CIS deductions on our invoice and match it with our bank the invoice is showing as it not a 100% match as its missing what we were deducted from cis

    1 vote

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  14. Allow us to set the 'default supplier' for mileage to the user's name, rather than a generic 'mileage' supplier please.

    1 vote

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  15. Dext is now adding a PDF of the item history to items published to QBO, along with the receipt. There’s no reason I would ever want that extra PDF, and the client and accountant reviewing the item wouldn't either. It would actually confuse some of them. Plus, many clients use payment platforms to pay their bills, where the platform attaches all images from the bill into the platform. No one wants to see that history PDF there either. I think Dext should either stop this from happening, or at least allow us the option to turn it off. Stopping it…

    1 vote

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  16. Edit to workflow so that when an approver rejects an item, they are required to put in a reason.

    i see a lot of items getting rejected without a reason being given, so im having to reach out to the rejecter for an explanation on why it was rejected and what needs to be changed.

    For the sake of clarity, i think there should be an option to make a approver require a reason for rejection/cancellation in order to reject/cancel.

    this would provide training opportunities for the processer, so that the same mistakes are not being made over and over.

    4 votes

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  17. Hi Dext team,

    I would like to suggest a few improvements based on real field usage.

    Many users complete expense reports during “dead time” such as flights, trains, airports, hotels, or areas with unstable internet access. It would therefore be extremely useful to have a true offline mode allowing users to:
    - access existing reports,
    - create/edit expenses,
    - attach receipts,
    - and synchronize everything automatically once back online.

    Expense reporting is already time-consuming, so being able to optimize these moments would significantly improve the user experience.

    A few additional ideas:
    - easier multi-day trip grouping,
    - smarter mileage detection,…

    1 vote

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  18. Approval Override Comments to sync with Xero

    1 vote

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  19. For MTD we need to upload bank feeds from specific dates, when linking bank, can we select the date we want the bank feed to upload into Dext. For many clients who are now subject to MTD, when linked, we get 2 years of historical transactions. This is not correct as the data should not be visible and nothing we can do about it. There may be a breach of data...

    1 vote

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  20. Search function in Archive be improved to show results with the partial characters of the data being searched. For example, I was searching "13295" but there was no results because the exact reference number was "00013295"

    8 votes

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