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  1. Accountants do not have access to clients’ bank account so clients should be able to add their own bank accounts directly. However, this access must be limited to prevent clients from carrying out any further bank-related actions.

    In particular, clients should not be able to match bank transactions to invoices, costs, or perform any reconciliation activities, as this remains the responsibility of the accountant.

    So, could you consider one of the following options, please:
    Updating the standard user role to allow clients to add bank accounts only, without granting any additional bank-related permissions; or
    Creating a new user type with…

    2 votes

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  2. When accessing Bank > Transactions with multiple accounts connected, the system always defaults to the same account and reverts to it after navigating away. It'd be great to either have the ability to set a default bank account, or for the system to remember the last selected account across sessions.

    In our case, it auto selects our international account whilst the transaction bank account with the payment cards should be defaulted to instead.

    3 votes

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  3. Support for foreign property income in Dext Solo.

    3 votes

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  4. When I’m searching in Dext in Archives or Current expenses, every time you click on a transaction and then close it, Dext goes back to the top of the latest input – and then you need to scroll all the way back again to get where you were. This can be very frustrating and a fix for it would be great!

    45 votes

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  5. Would it be possible for Dext solo to archive both the bank and the cost invoice at the same time if matched?

    1 vote

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  6. Ability to set multi coded contacts based on contact name e.g. Amazon always varies so I don't want to see anything from that supplier any more.

    1 vote

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  7. When a client says, following a "Request for Paperwork", that the Paperwork is "Unavailable", then the category should automatically be set to "Personal" (and a warning could be given to the client to this effect).

    1 vote

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  8. Extract the quantity of items within the invoice on the main ‘Item Details’ Page separately from the line items

    2 votes

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  9. Can we turn off users seeing an invoice awaiting approval if there are still approvers that need to approve before it gets to their turn to approve. Our less tech savvy boss is getting very frustrated that he gets a list of invoices awaiting approval through on his phone app but they are still awaiting the first approver to approve.

    3 votes

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  10. Please add an option to upload deposit slips under Sales Workspace. We use Sales Inbox for invoices only. We want customer statements/deposit slips in separate inbox just like supplier statements in Costs workspace.

    3 votes

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  11. Like an extra button in a column (similar to the healthscore button) that says number of open and active workflows. Ideally hyperlinked to take you through to the workflows section within the client. Would increase visibility on the client list dashboard. Requested by Tasnia

    2 votes

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  12. when we have CIS deductions on our invoice and match it with our bank the invoice is showing as it not a 100% match as its missing what we were deducted from cis

    1 vote

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  13. Allow us to set the 'default supplier' for mileage to the user's name, rather than a generic 'mileage' supplier please.

    1 vote

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  14. Dext is now adding a PDF of the item history to items published to QBO, along with the receipt. There’s no reason I would ever want that extra PDF, and the client and accountant reviewing the item wouldn't either. It would actually confuse some of them. Plus, many clients use payment platforms to pay their bills, where the platform attaches all images from the bill into the platform. No one wants to see that history PDF there either. I think Dext should either stop this from happening, or at least allow us the option to turn it off. Stopping it…

    1 vote

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  15. I'm so frustrated right now.
    One of my clients uploaded a bunch of costs, then moved them to supplier statements. That used a whole bunch of my supplier statement credits (the ones that are limited and pooled across all my clients) because it automatically extracted them (when they aren't even supplier statements!) and now I have to individually download each one and upload it back to costs because you can't just send them back.

    I want two things
    1. Block clients from being able to use my credits (so no extraction without my approval)
    2. The ability to move supplier…

    3 votes

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  16. It would be advantageous to be able to add/upgrade additional extraction limits without having to increase the number of users or statement extraction limits. We have a large number of invoices coming in but don't have many users. Rather than having to increase everything it would help if we could upgrade what we need rather than all limits.

    3 votes

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  17. For a lot of our clients, the payment confirmation from Ignition gets published to Dext along with the Invoice. It would be useful to add a feature which ignores the payment confirmation, like the one attached. Other providers have already solved this issue.

    1 vote

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  18. Items uploaded are automatically allocated into Auto Expense Claims by the date they were uploaded, not the actual date/transaction date of the item/receipt. This causes items to be allocated into the wrong month and forces users to have to manually move them back.
    ie. You upload a receipt dated 28/02/2026 on 02/03/2026, it is automatically put in the Auto Expense Report for March 2026 (Ending 31/03/2026) despite it being a February 2026 receipt. This makes no sense, as receipt are always reconcilled based on the transaction date on the bank statement. It is frustrating to always have to continually move…

    2 votes

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  19. for approval workflow, if you can add between certain amount and under certain amount as new conditions, that would be great! Thank you

    9 votes

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  20. Edit to workflow so that when an approver rejects an item, they are required to put in a reason.

    i see a lot of items getting rejected without a reason being given, so im having to reach out to the rejecter for an explanation on why it was rejected and what needs to be changed.

    For the sake of clarity, i think there should be an option to make a approver require a reason for rejection/cancellation in order to reject/cancel.

    this would provide training opportunities for the processer, so that the same mistakes are not being made over and over.

    4 votes

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