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  1. A lot of our clients travel by train and we are finding that there are a lot of items being flagged as duplicates which are not. e.g. they buy 2 singles for the same day separately because its cheaper. We have removed any auto-merging and manually review them all now. It has left some clients concerned about what may have been merged previously so we are going back through old records. If you could include the date of the journey and to and from, single or return it would be really helpful to check for missing items and give our…

    1 vote

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  2. I use the Dartford crossing twice a day.
    I have a registered account for my cars.
    There is no daily receipt available only a monthly statement that is produced several weeks in arrears.
    This lag will delay claims and hold up client recharge.
    Also, the statement will have very many journeys not all of which will be claimable.
    A work around is needed. My journey necessitates using the crossing and the mileage calculator reflects this route. The use of the crossing is implied.

    Presume this is an issue with tolls generally.

    1 vote

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  3. Add an option to specify payment date for invoices paid via direct debit. These are effectively paid when processed, but need to have the payment recorded from Dext when it will be taken, not date of invoice.

    3 votes

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    1 comment  ·  Admin →
  4. Amazon Business Canada fetching is not bringing in the actual Invoices, Dext is making their own Invoices which don't include all the details needed by the CRA. Please fetch the actual official Amazon Invoices.

    1 vote

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  5. Transactions are not showing the different currencies.

    1 vote

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  6. I'm now locked out of my Connect app at a client because my firm converted the sign in to SSO.

    3 votes

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  7. I would like to to move documents to/from the cost archive to/from the sales archive, without having to unarchive then move the document then re archive it.

    1 vote

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  8. It would be nice to be able to merge archived documents, so when the payment receipt is summited after the transaction is posted I can attach it without having to unarchive the posted transaction.

    1 vote

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  9. Make it possible to adjust for commute mileage when creating a mileage journey

    2 votes

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  10. I used to switch clients and immediately be in the "Costs" page. Now I have to do extra clicks to get there as it is going to the Overview page. I would like to be able to set the default landing page for clients.

    2 votes

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  11. In the current Statement Reconciliation feature, Dext matches invoices from the supplier statement with invoices pulled from Xero. While it checks for missing or unmatched invoices, it does not compare the invoice amount from the statement against the actual amount of the corresponding invoice in Xero (shown in the "Due" column).

    This becomes a challenge when there's a variance in the amounts—for example:

    - A revised invoice was issued by the supplier, but the statement reflects the old amount.
    
    - The invoice in Xero shows $1,100, but the statement lists $1,000 (or vice versa).
    

    Currently, the system only shows the…

    2 votes

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  12. Category & location should be pre-filled based on selected category/location from the initial review page prior to selecting "Extract line items". This will allow you to pick the category/location that applies to most/all line items. This feature exists already when pre-selecting category/location prior to selecting "create line items".

    1 vote

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  13. HMRC MTD for IT allows you to change the financial year from 6 April - 5 April, to 1 April - 31 March. As per HMRC, you opt for one or the other, and then it remains that way. Yet in Dext Solo, you cannot change this financial year. The only option given is 6 April - 5 April. Please allow Solo to change the year just as HMRC allows you to change the year. Solo should reflect that option too.

    1 vote

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  14. Please allow a user to add an NEW items to an Expense Claim directly from the mobile app without going through Costs. A user has an expense receipt in their hand at point of payment, so why not allow them to choose the Expense Claim to assign it to via the mobile APP before submission. It makes no sense to put it in the Costs Inbox first and then have to move it. Just let the user specify that it's an Expense Claim in the App!

    2 votes

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  15. Most of the time information extracted from invoices is correct but it would be useful to flag when the AI gets it wrong so improvements can be made. Google offers a "feedback on these results" feature and Dext should too.

    Examples of the AI extraction getting it wrong seen this week:
    1. Invoices marked as duplicates when they are unique invoices and should be processed
    2. Suggested descriptions which are incorrect
    3. Extracted supplier name incorrect (matching neither company name or bank account holder)
    4. Credit notes are not identified and processed as invoices
    5. Invoice number not identified and…

    5 votes

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  16. It would be very helpful for reviewing an expense claim if we could select the fields we would like to see when reviewing. This is available for regular expenses but should be extended to expense claims. I have to open each expense to see the taxes/tax code and the customer assigned to each receipt.

    1 vote

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  17. We are integrated with QBO and it was recently pointed out to me that for privacy reasons we need to be able to hide the "Customer" view from staff.

    We have employees that need to submit expenses and currently they are able to view the full customer list in QBO.

    1 vote

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  18. A big ask, but our consulting company has a need for a complex timesheet app (billable, non billable, multiple projects) that we can use for payroll and invoicing (ie. integrate with quickbooks). Just looked at Harvest and they have both expensing, invoicing and timesheet features. Would be cool if Dext had this capability so we wouldn't have to use a whole other app.

    1 vote

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  19. Add a "auto-response" when documents are sent to a specific email address to acknoldge receipt.
    Eg, when a supplier emails directly to Dext they will receive an automatic response saying something like "Thank you, your email has been received by the company"

    1 vote

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  20. User would like the ability to hide bank feeds from the Accounting Ledger (e.g. Xero, MYOB).

    1 vote

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    0 comments  ·  Admin →
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