If i upload 20 reciepts and 3 dont work show me quickly which 3 didnt work or a way to chexk the 17 that did work without having to click on each one and waiting fo reach one to open to look at them. how do i know which 3 didnt upload

Show an clear and immediate error message (and send email notification to user) if there is an issue uploading a document. Ex. if file size is too big or uploading an unsupported file format (Excel, CSV, HEIF, etc.). Currently no notification given and no upload log error.

You have the option to review duplicate cost items, under this option one can manually review duplicates without them automatically being rejected (in some circumstances)
I have had a few cases where items are rejected incorrectly. I don't blame the system, it is a bot and frankly the human element in some circumstances can understand nuance that AI cannot. (Understanding both to be fallible nonetheless)
Please make the duplicate cost item review to be global. If an item is flagged it becomes the user's responsibility to proceed and items that are assumed to be uploaded are not lost. The manual review procedure is strong enough to make a bot-driven automatic dismissal absolutely redundant, and should encourage investigation - taking the concept of robot-error out of the equation.
Of course I understand why many would prefer to keep the automatic rejection option and that's fine - but I would appreciate the option of opting-out of all rejections - even if a scale was available. My frustration with finding missing receipts that have been entered and falsely flagged is starting to overwhelm any confidence I have in this product.

If something is emailed directly to dext, and for whatever reason (file type or size for example) it is not accepted by Dext, we get no notification that an upload has been attempted and failed. As a result we have had to request our suppliers to email to our company AP address, and we have to drag and drop across to ensure our data is complete. Can we have a report of attempted and failed items sent to the dext emails with enough detail for us to identify the source?

An email Inbox. There are many mails that get forwarded to dexit from our office 365 that you do not seem to receive, It would be good to see a inbox that included junk/spam folders so that I can track down the problems of emails not reaching your system.

You should allow access to unprocessed emails.

Ability to see the rejected item and the reason should be highlighted

I agree with the idea to have quick access to Rejected Items. I can find them, and it is fine if they have gone to the correct supplier name but when they don't for whatever reason it can be hard to find the items.
Alternatively, it would help to be able to find items by the document name ie
invoice 0081736.pdf
This does not work in the search.

I have necer had an issue if it rejects the email it because its already been imported and i can always find it in the archives

ability to see Rejected items in Dext

Hi Team,

I would request the ability to see Rejected items in Dext and why the item was rejected

I should have the ability to see Rejected items in Dext and why the item was rejected

Ability to see Rejected items in Dext and why the item was rejected.

Dext should have the ability to show/send email regarding the rejected items and also specify the reason of rejection as well.

ability to see Rejected items in Dext and why the item was rejected.

Hi Team,
I would like to request the ability to see Rejected items in Dext and why the item was rejected. My clients has been complaining about that they sent the documents to Dex but I do not see them. It would be a great support to us if we can have this feature to see what was rejected and why.
Regards
Hansaki

Have a quick access to Rejected Items which also outlines why they were rejected.

We really need a 'flagged invoices' section where rejected invoices can sit once sent through, preferably with the reason for rejection. At the moment an email is sent to the sender, but this often ends up in junk and frustrations arise where we can't reconcile but the client says they have sent.

For items which dext can't process (e.g. costs/sales), is there any way that a "rejected" folder could be created and we can look to manually update for these select entries.