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  1. I'm so frustrated right now.
    One of my clients uploaded a bunch of costs, then moved them to supplier statements. That used a whole bunch of my supplier statement credits (the ones that are limited and pooled across all my clients) because it automatically extracted them (when they aren't even supplier statements!) and now I have to individually download each one and upload it back to costs because you can't just send them back.

    I want two things
    1. Block clients from being able to use my credits (so no extraction without my approval)
    2. The ability to move supplier…

    2 votes

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  2. Simple Start has had accounts payable functionality for quite a while now. We need to be able to publish bills and vendor credits from Dext.

    4 votes

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  3. Love the supplier statement but it never matches my credit invoices despite them being in dext. It is searching for the positive value and not the credit value even if the statement shows them as a credit amount.

    10 votes

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  4. Line Item extraction that has the Item Code or number

    This could help with material pricing if extractable in Excel or having an ability to integrated with programs such as Service titan

    3 votes

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  5. The Prepaid Expense feature is fantastic but there is one detail I would like to be able to change i.e. the date of the Prepayment Release journals. It would be great to have the option to have the date of these journals the same day of the month as the Prepayment Recognition journal. Currently the Prepayment Release journals are created on the last day of the month which is not ideal for running mid-month reports.

    1 vote

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  6. I would like to have the ability to set an AI Assist rule to have the AI Agent read the emails which are sent in to Dext with Invoices attached to pick up on specific key words which will either flag that invoice for being reviewed and processing differently or to push it to a separate automated workflow.

    Worked example:
    A client which has in-kind sponsorship agreements regularly received invoices for goods and services provided as a donation to the business in exchange for advertising at the business and other perks. The invoices provided for these services commonly do not…

    1 vote

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  7. When an emails document fails to be imported into dext, for what ever reason the image name is included which is a little helpful. Users will generally be looking for the subject of the email they sent rather then the image name that was attached or the name of the file that dext assigned. Searching for an email subject is the easy way to search for the failed document.

    Please include the subject of the email that was sent that resulted in the "Unsuccessful document upload"

    1 vote

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  8. Like an extra button in a column (similar to the healthscore button) that says number of open and active workflows. Ideally hyperlinked to take you through to the workflows section within the client. Would increase visibility on the client list dashboard. Requested by Tasnia

    1 vote

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  9. The Amazon Business (UK) API is automatically fetching my purchases, but it's inconsistent whether it fetches the invoice (correct behaviour) or the purchase order (incorrect behaviour). Please make it consistently fetch the VAT invoice.

    6 votes

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  10. When I update a transaction in USD (foreign) currency, I input the CAD (Home currency) amount that was taken from the Credit card statement, and when I press tab to switch to the next field (CAD Tax amount), the CAD tax amount field should already update or show as a suggestion underneath the field with the proper exchange rate calculated from the CAD Total field update.

    Right now the auto-update only executes when tax is set as fixed tax value and not as extracted amount value.

    1 vote

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  11. When Square integrates with Dext Commerce Lite, it extracts the long reference number which is too long for Quickbooks. This means that it can't be auto published, meaning manually having to change this on every fee invoice that comes through before publishing.

    1 vote

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  12. The mobile app does not currently distinguish Project vs Customer on the Customer drop down selection.

    This used to be a feature where :Project is identified by a :

    Please restore this code.

    Thanks!

    1 vote

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  13. Add transaction creator to data health check transactions flagged - include on the export spreadsheet

    1 vote

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  14. The WhatsApp submission is working for our clients, but when they upload a document, no option to give a note to it is available - could this be added? For example, if they have various branches, to note to which branch it belongs.

    3 votes

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  15. I know how to manually refresh the lists. I just don't remember prior to processing. I would like to be able to set a schedule for clients that use Projects/Customers so it is something I do not have to remember.

    1 vote

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  16. For Zoho Books bills, we have created some custom fields such as suggested payment date and how the payment will be made (direct debit, manual etc). There doesn't seem to be any option to populate these fields in Dext, so have to reopen them in Zoho to add these in. So I would like Dext to be able to pull any custom fields per the company on Zoho as well as the criteria requirements (such as drop down, or date)

    1 vote

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  17. Additional types of documents in sales section

    1 vote

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  18. I need to receive receipts from standard users allocated to a project with a short description and would like their experience to be as simple as possible - to clear the upload screen I would like to show only project and description, and hide completely categories and taxes.

    If all the categories are hidden in the main list - the option disappears on upload - but then I can’t access them myself...

    When I clear the unique selection, it automatically selects all categories instead of none, would it be possible to change that ?

    Thank you in advance.

    3 votes

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  19. The Sales button is right next to the Camera button on the App. So it is very easy to accidentally tap that button instead of the Camera button, which then sends all subsequent scans to the Sales Inbox when they were intended for the Costs Inbox. While there is a way to move the items to the correct Inbox, there seems to be no way to trigger Dext to re-extract the fields using the Supplier rules.

    How about asking for confirmation when switching Inboxes?

    2 votes

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  20. On the duplicate review screen we can see the two invoices, but now that approvals are available in Dext, there is no way for the reviewer to see if the original was rejected and what the rejection reason was to ensure whatever criteria was fixed. If for instance, an invoice was rejected because it was missing information or a PO number, there is currently no flag on that review page to indicate that the original was rejected so when it is confirmed that it is the same invoice, the new submission is also now attached and automatically archived and never…

    8 votes

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