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  1. I think the wording for your notification email which is sent to the account owner when a new user is added, should be changed...it is confusing - it suggests that the 'email-in' address should be changed by the owner....It should be a more simplified email that says a new user has been added to your Dext account, if you did not instruct this then please contact us now. If this was you, please ignore. If you wish to pass these details onto your new user, here are their email-in details.

    1 vote

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  2. At the moment only approvers get notified once an expense claim has been submitted for approval. I think it'll be helpful for user whose claim it is to get notified as well once an Auto-Expense claim has been generated, so that they know they need to review it and submit it to the approver. Employees need reminders like this to avoid expense claims sitting in limbo.

    1 vote

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  3. It would save some time to bulk edit in the reports rather than having to go back into bank transactions and filtering date and category. Also if there was a sort button the filter by description and amount.

    1 vote

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  4. It would be good if the client could have the option to choose a date from when they would like the bank feed to start. When a client starts part year or first year it can take quite a while to scroll down and bulk edit transactions not needed or from previous year and if a clients bank feed gets disconnected, where they have to start a brand new connection, this has to be categorised as duplicates or will still show as to review in the reports section.

    3 votes

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  5. When paperwork matching in Costs it would be nice to have the invoice go directly to Archived and the next invoice pop up instead of staying on the archived invoice. This adds an extra step by requiring a click on Next in the upper right.

    1 vote

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  6. In 'draft invoices' there is no table customisation as in Sales Inbox. Therefore if you have multiple draft invoices for the same customer you cannot differentiate between different jobs without manually viewing each invoices. Being able to add the notes column where I put job numbers or references, would make things much easier

    1 vote

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  7. Hi,

    I’d like to add more connections/suppliers in Dext, but I’ve noticed there are a large number to scroll through manually. Many of these appear to be US-only companies (e.g. Walmart), which makes it harder to quickly find relevant options.

    Is there a way to filter suppliers by UK-based companies? Even being able to prioritise companies that operate in the UK (including global companies like Google) would be really helpful.

    Having this kind of filter would make it much easier to discover connections I might not be aware of, as well as suppliers I already have accounts with and could…

    1 vote

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  8. With secondary tax extraction enabled, two tax lines are present if the document is in home currency. When the currency is switched to foreign currency, that option disappears. There are many vendors that invoice in USD but charge Canadian taxes and we still need the two tax lines on foreign currency documents.

    2 votes

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  9. I like the concept of Cost Connections, which gets your invoice for you and loads it for processing. There are two problems with it, and this handles one of them. If I want to add a cost connection, I have to go and try to see if my supplier is supported. Since you have a list of suppliers for each account, could a search be done against the names to tell you when you have a supported vendor? It would make this feature much more useful. Many times, I have no idea that I could get the invoice automatically. The…

    1 vote

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  10. It would be beneficial to categorise suppliers with method of payment (i.e. Direct Debit, BACs, Card, Cash, etc). This can then be a filter option in the Payments module, and allow for faster production of payment runs with a significant reduction in errors.

    1 vote

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  11. For monthly management accounts and year-end accounts production, it would be handy to have the ability to extract monthly statements for the wallet account.

    1 vote

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  12. Accountants do not have access to clients’ bank account so clients should be able to add their own bank accounts directly. However, this access must be limited to prevent clients from carrying out any further bank-related actions.

    In particular, clients should not be able to match bank transactions to invoices, costs, or perform any reconciliation activities, as this remains the responsibility of the accountant.

    So, could you consider one of the following options, please:
    Updating the standard user role to allow clients to add bank accounts only, without granting any additional bank-related permissions; or
    Creating a new user type with…

    2 votes

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  13. Feature Request: Syncing Analysis Accounts from Sage Accounting SA

    In the attached screenshot from AutoEntry, you can see that these analysis fields are fully visible and selectable. However, in Dext, it appears we are limited to just Suppliers, Customers, Categories, and Tax settings.

    As we use these fields to track our overheads and asset management, not having them in Dext creates a manual bottleneck for us. Is there a way to enable the syncing of these tracking/analysis fields, or is this a feature currently in the pipeline for the South African integration?

    I’d love to make the switch to Dext,…

    1 vote

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  14. I would like to suggest adding the ability to remove or hide the customer address field on sales invoices in Dext Solo.

    From a UK compliance perspective, a customer address is not universally required on invoices. In many cases - particularly B2C work or where the customer is clearly identifiable by name - the inclusion of a full postal address is not necessary for HMRC compliance.

    At present, the address is tied to the contact record and automatically appears on invoices, with no option to suppress it. This creates a few practical issues:

    Many sole traders do not collect or…

    3 votes

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  15. It would be great if we could add notes on Dext Solo to bank transactions, where there are no receipts, but the client has told us what they are. This would be great for our bookkeeping records.

    3 votes

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  16. The Prepaid Expense feature is fantastic but there is one detail I would like to be able to change i.e. the date of the Prepayment Release journals. It would be great to have the option to have the date of these journals the same day of the month as the Prepayment Recognition journal. Currently the Prepayment Release journals are created on the last day of the month which is not ideal for running mid-month reports.

    1 vote

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  17. Once you've opened an invoice, there's the option to go back and flag the invoice on the top left, and there's the option to navigate back and forth between invoices on the top right.

    It would be nice to have another flag button on the top right next to the arrows so you dont have to keep going across the screen.

    1 vote

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  18. Extract the quantity of items within the invoice on the main ‘Item Details’ Page separately from the line items

    2 votes

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  19. I would like to have the ability to set an AI Assist rule to have the AI Agent read the emails which are sent in to Dext with Invoices attached to pick up on specific key words which will either flag that invoice for being reviewed and processing differently or to push it to a separate automated workflow.

    Worked example:
    A client which has in-kind sponsorship agreements regularly received invoices for goods and services provided as a donation to the business in exchange for advertising at the business and other perks. The invoices provided for these services commonly do not…

    1 vote

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  20. When an emails document fails to be imported into dext, for what ever reason the image name is included which is a little helpful. Users will generally be looking for the subject of the email they sent rather then the image name that was attached or the name of the file that dext assigned. Searching for an email subject is the easy way to search for the failed document.

    Please include the subject of the email that was sent that resulted in the "Unsuccessful document upload"

    1 vote

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