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  1. Accountants do not have access to clients’ bank account so clients should be able to add their own bank accounts directly. However, this access must be limited to prevent clients from carrying out any further bank-related actions.

    In particular, clients should not be able to match bank transactions to invoices, costs, or perform any reconciliation activities, as this remains the responsibility of the accountant.

    So, could you consider one of the following options, please:
    Updating the standard user role to allow clients to add bank accounts only, without granting any additional bank-related permissions; or
    Creating a new user type with…

    2 votes

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  2. Feature Request: Syncing Analysis Accounts from Sage Accounting SA

    In the attached screenshot from AutoEntry, you can see that these analysis fields are fully visible and selectable. However, in Dext, it appears we are limited to just Suppliers, Customers, Categories, and Tax settings.

    As we use these fields to track our overheads and asset management, not having them in Dext creates a manual bottleneck for us. Is there a way to enable the syncing of these tracking/analysis fields, or is this a feature currently in the pipeline for the South African integration?

    I’d love to make the switch to Dext,…

    1 vote

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  3. I would like to suggest adding the ability to remove or hide the customer address field on sales invoices in Dext Solo.

    From a UK compliance perspective, a customer address is not universally required on invoices. In many cases - particularly B2C work or where the customer is clearly identifiable by name - the inclusion of a full postal address is not necessary for HMRC compliance.

    At present, the address is tied to the contact record and automatically appears on invoices, with no option to suppress it. This creates a few practical issues:

    Many sole traders do not collect or…

    3 votes

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  4. It would be great if we could add notes on Dext Solo to bank transactions, where there are no receipts, but the client has told us what they are. This would be great for our bookkeeping records.

    4 votes

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  5. The Prepaid Expense feature is fantastic but there is one detail I would like to be able to change i.e. the date of the Prepayment Release journals. It would be great to have the option to have the date of these journals the same day of the month as the Prepayment Recognition journal. Currently the Prepayment Release journals are created on the last day of the month which is not ideal for running mid-month reports.

    1 vote

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  6. Once you've opened an invoice, there's the option to go back and flag the invoice on the top left, and there's the option to navigate back and forth between invoices on the top right.

    It would be nice to have another flag button on the top right next to the arrows so you dont have to keep going across the screen.

    1 vote

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  7. Extract the quantity of items within the invoice on the main ‘Item Details’ Page separately from the line items

    2 votes

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  8. I would like to have the ability to set an AI Assist rule to have the AI Agent read the emails which are sent in to Dext with Invoices attached to pick up on specific key words which will either flag that invoice for being reviewed and processing differently or to push it to a separate automated workflow.

    Worked example:
    A client which has in-kind sponsorship agreements regularly received invoices for goods and services provided as a donation to the business in exchange for advertising at the business and other perks. The invoices provided for these services commonly do not…

    1 vote

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  9. When an emails document fails to be imported into dext, for what ever reason the image name is included which is a little helpful. Users will generally be looking for the subject of the email they sent rather then the image name that was attached or the name of the file that dext assigned. Searching for an email subject is the easy way to search for the failed document.

    Please include the subject of the email that was sent that resulted in the "Unsuccessful document upload"

    1 vote

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  10. Like an extra button in a column (similar to the healthscore button) that says number of open and active workflows. Ideally hyperlinked to take you through to the workflows section within the client. Would increase visibility on the client list dashboard. Requested by Tasnia

    2 votes

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  11. When I update a transaction in USD (foreign) currency, I input the CAD (Home currency) amount that was taken from the Credit card statement, and when I press tab to switch to the next field (CAD Tax amount), the CAD tax amount field should already update or show as a suggestion underneath the field with the proper exchange rate calculated from the CAD Total field update.

    Right now the auto-update only executes when tax is set as fixed tax value and not as extracted amount value.

    1 vote

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  12. When Square integrates with Dext Commerce Lite, it extracts the long reference number which is too long for Quickbooks. This means that it can't be auto published, meaning manually having to change this on every fee invoice that comes through before publishing.

    1 vote

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  13. The mobile app does not currently distinguish Project vs Customer on the Customer drop down selection.

    This used to be a feature where :Project is identified by a :

    Please restore this code.

    Thanks!

    1 vote

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  14. Dext currently shows all QBO Projects regardless of status.

    There are 4 possible QBO project statuses:
    - not started
    - in progress
    - completed
    - cancelled

    Please show only not started and in progress Projects.

    There is no way to customize this selection on Dext right now and it is clunky to have to see all historical Projects from the selection list, not to mention increased risk of error for user submissions.

    16 votes

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  15. Add transaction creator to data health check transactions flagged - include on the export spreadsheet

    1 vote

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  16. Add a new feature for a date of delivery to be added to the sales invoice creation of a service item as well as a date of invoice.

    1 vote

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  17. Items uploaded are automatically allocated into Auto Expense Claims by the date they were uploaded, not the actual date/transaction date of the item/receipt. This causes items to be allocated into the wrong month and forces users to have to manually move them back.
    ie. You upload a receipt dated 28/02/2026 on 02/03/2026, it is automatically put in the Auto Expense Report for March 2026 (Ending 31/03/2026) despite it being a February 2026 receipt. This makes no sense, as receipt are always reconcilled based on the transaction date on the bank statement. It is frustrating to always have to continually move…

    2 votes

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  18. Please add a feature that automaticallynotifies me when my manager receives my submitted expense claim. For some reason, it often takes several days, sometimes a full week, for my submission to be received by my manager. It would be reassuring if there was an auto-reply, instead of waiting and wondering if they received it.

    1 vote

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  19. I would love if the software allowed us to add a margin to a billable expense for my clients , then I would have to go through and alter them all when attaching to invoices

    1 vote

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  20. It would be nice to have flexibility as to which AP account Dext posts to. Ideally, it would be a field that would tie to a vendor and be memorized.

    1 vote

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