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  1. Suggestion:
    Add an option in Supplier Statement Settlements for Dext to recognise invoices that are currently in Draft status in Xero.

    Details:
    When reconciling supplier statements, Dext currently identifies only Approved invoices in Xero. However, many users (including us) upload or sync supplier invoices to Xero as Drafts first, pending review or approval. Because these draft invoices are not recognised, Dext incorrectly reports them as missing, even though they are already present in Xero.

    Proposed Improvement:
    Introduce a setting or toggle that allows Dext to include Draft invoices when matching supplier statements to Xero records. This would:

    Reduce manual checks…

    2 votes

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  2. In the expense claim submission process, can you add a step that adds digital signatures to the PDF coversheet?

    By virtue of the employee submitting the claim, I would like that to add their digital signature to the cover sheet, then when the manager approves it should add their signature. So when the expense claim is approved and finalized, the PDF export shows a signed coversheet.

    Also, if an expense claim gets sent back to the employee for further edits, their original signature is removed and is blank until the correct edits have been made.

    5 votes

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  3. When using the mileage feature it would be useful if the map could show stops on the way i.e. as when using add destination on the google maps app

    14 votes

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  4. There is no motorbike option for the mileage feature.
    We have car and van. But we should have other vehicles regularly used.

    5 votes

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  5. Currently a user can add an additional expense to a expense claim after it has been approved and there is no change in status. If additional costs are added it should resend to approver to get approved again, otherwise the person can add and get paid for unapproved expenses

    2 votes

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  6. For approvals, can we have these approvals printed on the invoices prior to publishing?
    Currently the only way to check if an invoice was approved is to go to 'history'. It would be ideal if the approval can be displayed somewhere on the invoice as well. So it maintains that flow.

    Once invoices are published to QBO, there is no way to know which manager approved the invoice for audit purposes. This is a requirement for audit purposes.

    The approval is a great feature, but defeats the purpose for audit.

    17 votes

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  7. If you sort the approvals list by any header category and then open a specific line, when you hit the back button the sort is lost. You then have to re-sort the field again. It would be useful if the back button actually took you back to exactly where you were so you could just continue.

    5 votes

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  8. 1 vote

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  9. When a statement is processed, the incorrect column can be picked up, especially the invoice reference number. Eg, the order number instead. Having a new feature to "map" the matching would be excellent.

    1 vote

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  10. At present, if a statement item is incorrectly categorised, you can't change it. Eg, toggle a credit note to an invoice. You are stuck and have to check the accounting software manually.

    Would it be possible to add this feature?

    1 vote

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  11. The new prepayment feature is game-changing. Although it does need improvement, an option to split the cost over the days in which the document covers would be great (for example, is 30 day invoice period split evenly across two months, halves the amount in each period). Currently, it's not splitting the expense correctly and is a little inconsistent with the dates on the journals. The idea is really good, just needs tweaking to work to its best ability.

    3 votes

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  12. You should be able to move the Supplier statements to costs or sales or merge documents. If something is moved her accidentally, you currently have to download it and readd it to the correct spot which is time consuming and super annoying. Also why can't we merge documents. if multiple pages were added we currently can't merge them and again this is super annoying. The supplier Statements section should have all the same features as Cost and Sales

    1 vote

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  13. A very useful feature would be an option to view rejected items. A daily problem our bookkeepers have is having to repeatedly ask our clients to resend an invoice or receipt to which they have claimed they've already sent to dext, they get very unhappy and frustrated with us when we request multiple times. I understand that dext sends a rejection email but 90% of the time the client doesn't not pay attention to that email. It would solve a lot of problems if we could view the rejected item, then provide feedback to the client as to why it…

    323 votes

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  14. Being able to edit the taxes on the screen. So often clients mix items on bills that could have many different tax rate and using the create line items adds soooooo much time on to process I hate using it. Especially food related bills as some foods have GST and PST, some only GST and some exempt.

    1 vote

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  15. Pull the shipping address to allow automation to assign a class to the transaction based on shipping address.

    We have multiple location utilizing the same service provider and this is the one step preventing me from fully automating many transactions

    1 vote

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  16. Provide the ability to search for a Category in the category list to toggle on or off. Our list is 3900 categories and it's time consuming to scroll through the list to get to the bottom

    2 votes

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  17. We bulk bought licences and are transferring clients onto Dext. We have noticed that several of the bank accounts have disconnected as clients have not noticed they need refreshing. You can use 'insights' to see which clients have documents to process, it would be helpful to see a report there that gives the status of bank accounts so we can scroll down the list and just see whether any bank feeds need attention so it can be done before a total disconnect

    1 vote

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  18. The Mileage section in the UK only permits 'Car' and 'Van'. Motorcycle, Bicycle and walking are all valid claims, yet are not listed. Can you make this happen?

    1 vote

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  19. Add functionality to send invoices for approval to users in the dropdown selection within the invoice. This is useful for us as our approval system is based on who placed the order rather than the supplier name

    3 votes

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  20. Edit/Override Missing Invoices From the Extracted Data of the Supplier Statement

    Please add the ability to manually edit supplier statement entries and override extracted fields such as type and total amount when data extraction is incorrect. When I upload a supplier statement, sometimes it would read an amount as a credit type. It would be nice to override this amount to an invoice type, so it can properly find the invoice associated with it.

    2 votes

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